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All articles for 'Understanding MC³' category

An introduction to the SARAH Model

Within the MC³ app, the SARAH model demonstrates the natural responses you can experience when delivering and receiving feedback. Understanding it can help you prepare for someone’s reaction and indeed your own if you are on the receiving end. The...

February 8, 2023
Understanding MC³
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Viewing Your MC³ Scores

Within the MC³ app, the ‘View and digest your scores’ section shows your overall MC³ score, and the element and sub-element scores from the most recent b-Heard survey. Your scores are generated directly from the responses your direct reports give...

February 8, 2023
Understanding MC³
Getting Started
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How are MC³ threshold scores calculated?

Within MC³, manager scores are benchmarked against valuable thresholds by overall score, element, and sub-element. If a manager’s overall MC³ score sets them above the threshold for a set benchmark, they are recognised as achieving that level of...

February 7, 2023
Understanding MC³
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What are the Managerial Thresholds in MC³?

Within MC³, a manager will receive their overall MC³ score which drives their status of either ‘Not Accredited’, ‘Ones To Watch (OTW) accolade’, or ‘1,2,3 Star accredited’. The thresholds at which point a manager can be considered a OTW (Good)...

May 17, 2024
Understanding MC³
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What is headcount adjusted scoring and how it works within MC³?

Headcount adjusted scoring takes the average score for each statement and removes the influence of headcount from the score for that item. Some statements are more sensitive to headcount than others so the headcount adjustment that we apply differ..

February 8, 2023
Understanding MC³
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Why do the thresholds differ for MC³ overall, elements, and sub-elements?

Thresholds for 1 Star, 2 Star and 3 Star accreditation ratings were determined using a whole year’s worth of data. Thresholds were chosen so that a specified percentage of managers would fall into each category. Cut-offs were selected so that,...

February 8, 2023
Understanding MC³
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